Terms of Service

By accessing or using REVNU ("Service", "Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

REVNU reserves the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

REVNU provides software that enables businesses to send automated payment reminder messages via SMS and email. REVNU is a technology platform only and is NOT a debt collection agency.

You are solely responsible for collecting your own debts and complying with all applicable laws. REVNU does not collect debts on behalf of customers, nor does it provide debt collection services.

By using REVNU, you represent, warrant, and certify that:

• First-Party Collection Only: You are using the Service only to collect debts owed directly to you (first-party collection), not on behalf of third parties.
• TCPA Compliance: You have obtained or will obtain prior express written consent from all recipients before sending automated messages, as required by the Telephone Consumer Protection Act (TCPA).
• Consent Documentation: You maintain proper records of consent, including the date, method, and scope of consent obtained from each recipient.
• Time Restrictions: You will only send messages between 8:00 AM and 9:00 PM in the recipient's local timezone.
• Opt-Out Compliance: You will immediately honor all opt-out requests and cease communication with individuals who revoke consent.
• Truthful Communications: All messages sent through the Service will be truthful, accurate, and not misleading.
• Legal Compliance: You will comply with all applicable federal, state, and local laws, including but not limited to TCPA, Fair Debt Collection Practices Act (FDCPA) if applicable, and state consumer protection laws.

You may NOT use REVNU to:

• Collect debts on behalf of third parties (debt collection agency activities)
• Send unsolicited marketing, promotional, or spam messages
• Contact individuals who have not given proper consent
• Harass, abuse, threaten, or intimidate recipients
• Send messages before 8:00 AM or after 9:00 PM recipient's time
• Continue contacting individuals who have opted out
• Violate TCPA, FDCPA, or any other applicable law or regulation
• Impersonate another person or entity
• Transmit viruses, malware, or other harmful code
• Interfere with or disrupt the Service or servers

Violation of these prohibited uses may result in immediate account suspension or termination without refund.

The Telephone Consumer Protection Act (TCPA) requires prior express written consent before sending automated text messages to mobile phones.

You acknowledge and agree that:

• You are responsible for obtaining and maintaining proper TCPA consent
• Consent must be in writing and include specific disclosures
• You must provide clear opt-out mechanisms in all messages
• Violations of TCPA carry penalties of $500-$1,500 per message
• You are the "sender" under TCPA, not REVNU

You agree to indemnify, defend, and hold harmless REVNU and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any law or regulation, including but not limited to TCPA, FDCPA, or state consumer protection laws
• Any claim that your use of the Service violated a third party's rights
• Your failure to obtain proper consent from message recipients
• Any damages or penalties arising from your communications sent through the Service

This indemnification obligation will survive termination of your account and these Terms.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

REVNU DOES NOT WARRANT THAT USE OF THE SERVICE WILL ENSURE LEGAL COMPLIANCE. YOU ARE SOLELY RESPONSIBLE FOR ENSURING YOUR ACTIVITIES COMPLY WITH APPLICABLE LAWS.

REVNU does not guarantee the Service will be uninterrupted, timely, secure, or error-free. We do not warrant the accuracy, reliability, or completeness of any content or information provided through the Service.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REVNU BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.

REVNU'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO REVNU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

YOU AND REVNU AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION.

Arbitration Agreement:

• All disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA)
• The arbitration shall be conducted in accordance with AAA's Commercial Arbitration Rules
• The arbitrator's decision shall be final and binding
• Judgment on the award may be entered in any court having jurisdiction

CLASS ACTION WAIVER: YOU AND REVNU AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

You waive your right to participate in a class action lawsuit or class-wide arbitration.

REVNU may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms
• Violation of TCPA or other applicable laws
• Receipt of complaints about your use of the Service
• Evidence of abuse, harassment, or spam
• Non-payment of fees

Upon termination, your right to use the Service will immediately cease. Sections 6 (Indemnification), 7 (Disclaimer), 8 (Limitation of Liability), and 9 (Arbitration) shall survive termination.

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to conflict of law principles.

If you have questions about these Terms, please contact us at:

Email: legal@revnu.com
Address: [Your Business Address]