SUPPLY-HOUSE GUIDE · HVAC/R
Johnstone Supply invoices, statements & job accounts
How Johnstone accounts are set up, how to get an invoice copy, how to get the job printed on every ticket, and how to reconcile the statement — written for the trade contractors who buy there.
Who Johnstone is
HVAC/R distribution cooperative with hundreds of stores across the U.S., each independently owned and operated by a member group.
How the account is structured (each location is a separately owned company)
Every Johnstonelocation is a separately owned company. The brand, the catalog, and the buying power are shared; the account, the terms, and the statement are with the local company alone, and the local company's name is what prints on the ticket.
What that means for your books: one supplier per location, however many share the brand. Set up job references and authorized buyers at each one, expect one statement per location, and reconcile them separately. When something is wrong, the person who can fix it owns the store — bring the invoice number.
Johnstone specifics
Johnstone is a cooperative: the stores share the brand, the catalog, and the buying power, but each store group is independently owned and runs its own accounts. Your Johnstone account is with the owner group of the store that opened it — a Johnstone in the next region is a different company with a different account.
Tickets print the store's details and a PO / job field; equipment invoices also carry model and serial numbers, which you will want years later for warranty claims. Photograph the ticket with the serials legible — that photo is the fastest route to a serial number when a compressor fails in year four.
One statement per owner group at month end. Reconcile each separately, and set up job references and authorized buyers at each store group you use.
The setup that makes Johnstone tickets file themselves
- Ask for a job account per active project. Give the branch your job list; the job name then prints from their system instead of being typed at the counter. Do this at every Johnstone location you use.
- Ask for a required job reference on counter sales, so a blank-job ticket gets stopped at the register.
- Use job names your crew actually says. “SMITH-KITCHEN” survives the counter; “Job 2024-117” comes back as 2024-171 half the time.
- Keep the authorized-buyer list current. The account is a charge card with your name on it; tell the branch the day someone leaves.
- Snap the ticket at the counter. Flat, four corners in frame, before you walk out — the counter is the one moment the ticket is guaranteed to be in your hand.
Month end: pay from invoices, reconcile with the statement
The Johnstonestatement isn't a bill — it's an audit. Match every invoice number on it to a ticket or packing slip you hold, circle the lines with no match and call the branch with the invoice number, verify every return became a credit memo, and check that last month's payment landed on the right invoices. Because Johnstone accounts are managed location by location, expect one statement per location and run the routine for each. The whole routine is twenty minutes a month if your side of the paper was captured as it happened — see statements vs. invoices.
Johnstone paperwork FAQ
How do I get a copy of a Johnstone invoice?
Ask the Johnstone branch that rang the sale for a copy by invoice number — the counter or your inside sales rep can reprint or email it — or pull it from your online account if you have one. Keep the invoice number handy: it is how the branch finds the ticket and how a return generates its credit memo.
Does Johnstone offer job accounts or job references on invoices?
Yes — ask the branch. Most supply houses will set up a job account or sub-account per project so the job name prints on every ticket, and many can require a job reference before a counter sale is rung. Because Johnstone accounts are managed location by location, set this up at every Johnstone location you buy from.
How do I reconcile a Johnstone statement?
Pay from invoices, reconcile with the statement. Match every invoice number on the statement to a ticket or packing slip you hold (same number, same amount), circle any line with no match and call the branch with that invoice number, confirm every return became a credit memo, and check that last month's payment was applied to the right invoices. With Johnstone, expect one statement per location you buy from and reconcile each one separately.
Can RevnuPros read Johnstone invoices?
Yes. RevnuPros reads any supplier's invoice layout from a photo or scan — no template per vendor — and pulls the supplier, invoice number, job reference, line items, and totals, then files the purchase to its job. Tickets with no job reference are flagged for review instead of buried.
Why does the serial number on a Johnstone equipment invoice matter?
Because warranty claims and registration need it, usually long after the job closed. An invoice photo filed to the job — with the model and serial legible — is the fastest way to find it when a unit fails years later.
Buying from Johnstone and three other houses?
RevnuPros keeps one materials ledger per job across every supplier you use — paid to the supplier, billed to the customer, and the amber gap in between. Try the free materials markup calculator, or read how to read a supply-house invoice.
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RevnuPros is not affiliated with, endorsed by, or connected to Johnstone Supply. Supplier names are used only to identify the supplier a contractor buys from. Account features and policies are set by the supplier and can change — confirm current specifics with your branch.