SUPPLY-HOUSE GUIDES
Your supply house's paperwork, decoded by supplier
Invoice copies, job accounts, monthly statements, who's authorized to buy — the same five questions come up at every counter, and the answers depend on how that supplier is put together. One guide per house, written from the sub's side of the counter.
The three habits, whoever you buy from
- Get the job printed on the ticket. Ask the branch for a job account per project and a required job reference on counter sales. A ticket born with a job files itself; one born without it is a research project.
- Snap the ticket at the counter. Flat, four corners in frame, before you walk out. The counter is the one moment the ticket exists, is legible, and is in your hand.
- Pay from invoices, reconcile with the statement. Match every statement line to a ticket you hold; call the branch with an invoice number for anything that doesn't match.
Why the supplier's structure changes the routine
A Graybar or Ferguson account works at every one of their branches and rolls to one statement. A CED or Hajoca branch keeps its own book, so two branches mean two statements. Every Winsupply and Johnstone location is a separately owned company, and the local company's name is what prints on the ticket. Home Depot and Lowe's are registers, not counters: the job name exists only if somebody types it at checkout. Each guide below says which kind you're dealing with and what that means at month end.
New England houses
The counters Massachusetts subs are most likely to have an account with.
Electrical
Plumbing & HVAC
HVAC/R
Big-box & MRO
Supply-house paperwork FAQ
How do I get a copy of a supply-house invoice?
Ask the branch that rang the sale for a reprint by invoice number, or pull it from your online account where the supplier offers one. Bigger picture: photograph every ticket at the counter so you never need the copy in the first place.
What is a supply-house job account?
A sub-account under your master account, one per project, that the branch sets up on request. Purchases charged to it print the job name on the ticket and group by job on the statement — the single most useful thing a supply house can do for your job costing.
Why do I get several statements from what looks like one supplier?
Because some suppliers are decentralized or locally owned. CED and Hajoca branches keep their own books; every Winsupply and Johnstone location is a separately owned company. Each one bills and statements separately, so each is a separate reconciliation.
Do I pay the statement or the invoice?
Pay from invoices; reconcile with the statement. The statement summarizes the account and bills nothing new. Paying it without matching it to your own tickets means accepting every charge sight unseen — including any keyed to your account by mistake.
Stop filing supply-house invoices by hand.
Drop a batch of scans or phone photos from any supplier. RevnuPros reads every invoice, files each one to the right job by the printed job reference, and makes every line item searchable years later. Also free: the materials markup calculator and the contractor guides.
Start free →RevnuPros is not affiliated with, endorsed by, or connected to any supplier listed here. Supplier names are used only to identify the supplier a contractor buys from. Account features and policies are set by each supplier and can change — confirm specifics with your branch.